They love Happy Hippo like you do! Meet our support team.
| Meet Our Amazing Customer Service Team! | |  | | Holly Hippo | | |  | | Torrie Hippo | | | | | | Hi there, | | At Happy Hippo, we take pride in providing top-notch customer service. In fact, it's our goal to provide the absolute best support available in the industry. That mission wouldn't be possible without our incredible team! | | Our two dedicated customer service reps have been with us for nearly five years, working tirelessly to ensure your inquiries are answered quickly and efficiently. Anytime you send us an email, live chat, or phone call - these are the wonderful faces behind the screen! | | | | | We're introducing them with a fun Q&A—get to know the team! | | | What's your favorite Happy Hippo product? |  | | | Holly: "Snuggie Hippo is my all time favorite strain. It's great by itself but also mixed with others." | | |  | | | Torrie: "I love our Slow powders! Magic, Smiley, and Top Shelf Bali are a few of my favs. I enjoy kratom tea after work to help aid in relaxation." | | | | | What has been your favorite vacation destination? |  | | | Holly: "The Oregon coast is always my favorite place to go to. There is a magic in the air where the forest meets the ocean. It recharges my soul. I also love getting into the mountains!" | | |  | | | Torrie: "Hawaii was beautiful! My family and I hiked Diamond Head, took surfing lessons, and traveled around O'ahu. I've gone back once, but hope to visit again in the future!" | | | | | | If you could have any superpower, what would it be and why? | | | | | Holly: "I would choose the ability to jump into books! I love reading and want to visit all the worlds that will never exist." | | | | | | | Torrie: "I would love to have the ability to fly! Avoiding traffic would be a game-changer for me- especially in the winter." | | | | | | What's your go-to coffee (or tea) order? | | | | | Holly: "I will never tire of an iced White Chocolate Mocha." | | | | | | | Torrie: "I typically order an iced chai latte with a shot of espresso. It has the best of both worlds - tea and coffee." | | | | | | What's a song that always puts you in a good mood? | | | | | Holly: Team by Lorde - "We live in cities you'll never see on screen" | | | | | | | Torrie: Still Into You by Paramore. | | | | | | Do you have any pets? Tell us about them! | | | | | Holly: "Oh my - I have 5 cats, 2 dogs, and 4 Crested Geckos, I thrive in chaos!" | | | | | | | Torrie: "Not yet, but I would love to own a couple of kitties in the future. I grew up with dogs and cats in my house, so I miss having a companion." | | | | | | What's your favorite way to unwind after a long day? | | | | | Holly: "I like to sit in my bed and eat a little snacky snack while watching a show, usually one I have watched many times or reading." | | | | | | | Torrie: "I love to hike! Hiking has become therapeutic for me. I enjoy discovering new trails and hiking with friends. It's the best way to clear my mind and recharge, while staying active." | | | | | | What's the best piece of advice you've ever received? | | | | | Holly: "At the end of the road all the money and objects will no longer matter, your memories and loved ones is what really mattered." | | | | | | | Torrie: "Embrace the journey! Things may not always go the way you plan, but you may uncover new experiences and opportunities along the way." | | | | | | | We're so grateful for their hard work and dedication to making sure you have the best experience possible. | | Have a question? They're always happy to help! Let us know if you need anything. | | | | |
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