Hi ,
Dear McAfee Institute Student,
Today, we officially welcome you to the new McAfee Institute platform.
This platform brings together your learning, exams, certifications, credentials, and professional development into one secure, modern environment—built specifically for professionals in law enforcement, intelligence, and investigative roles.
What's New
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A unified dashboard for courses, progress, and certifications
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A fully integrated exam and proctoring system (no third-party services)
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Secure, identity-verified professional networking and communication
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AI-powered learning support and career guidance
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Improved performance, reliability, and long-term scalability
What to Expect
While the platform has been thoroughly tested, this is a major system evolution. You may encounter minor issues such as login delays, navigation adjustments, or brief system updates as we continue optimizing.
If you experience:
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Login issues
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Exam access concerns
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Missing progress or records
Please contact our support team immediately. No student will be penalized for any platform-related issue we will promptly correct and fix any issue to allow you to proceed accordingly.
Temporary Exam Flexibility (Important)
To ensure no student is negatively impacted during launch:
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Strict exam expiration rules are paused for 14 days
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If you need additional time or encounter any issues, simply message our support team
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Exam licenses will be auto-extended as needed at no cost for the next 14 days.
Important Assurance
If you experience any issues related to exams, access, or progress during this transition:
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Our support team will assist you immediately
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Exam access and deadlines will be adjusted as needed
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No student will be negatively impacted due to platform changes
Our team is actively monitoring the platform and deploying updates in real time to ensure a smooth experience.
Thank you for your trust and professionalism as we take this important step forward together.
Warm regards,
Joshua McAfee
Founder & CEO
McAfee Institute
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